Cleveland Musical Instruments Warranty Program

All Clevelander Products are covered by an unconditional lifetime guarantee against manufacturer defects. All Clevelander Drums carry a lifetime guarantee on all parts (excluding heads)
 
All Orion cymbals are covered against any factory defect or damage caused by normal use for up to two (2) years. Obvious abuse, which is defined as, use other than that which a cymbal is intended for, VOIDS the warranty.
One Year Warranty - Replace at No Charge.
One to Two Year Warranty - A $25.00 fee will be charged to cover processing. This is to accompany the returning product.
 
All Phrogg Stands and drums carry a lifetime warranty against manufacturers defect. The following are NOT covered under this warranty: Heads, Pedal Beaters, Snare wires, Springs, any product modifications voids all warranties.


RETURN INFORMATION

Ship all products back with the original sales receipt. Please include the following information:
Name, Address, both Work and Home Phone Numbers, and Email address.
To: Cleveland Musical Instruments
3800 Kelley Avenue
Cleveland, OHIO 44114 USA
ATTN: Sales Department
Your item will be replaced or repaired within 2-4 weeks after receipt of item at the Cleveland address.

CMI Home Page


3800 Kelley Avenue
Cleveland, Ohio 44114
1-800-321-0556
Fax 216-391-8999
E-mail drum@grotro.com